Delivery Information
We know how important it is to receive your Simplitude ByMe delivery on time, which is why we only offer tracked postage options on all our orders.
You can select the following options at check-out:
- Royal Mail 48hr tracked postage (Royal Mail aim to deliver with 2-3 working days*)
- Royal Mail 24hr tracked postage (Royal Mail aim to deliver the next working day*)
- DPD Next Day delivery* (Weekend deliveries unavailable)
* Note that these delivery timescales are not guaranteed.
Orders are dispatched Monday - Friday.
Orders placed after 2pm will not be dispatched until the following day.
Orders made after 2pm on Friday and over the weekend, will not be processed until the Monday. For Bank Holiday periods, we will will dispatch the next working day. Please take into consideration that this will affect Guaranteed Next Day Deliveries.
If you experience any issues with your delivery, please contact us at customerserviceuk@owenmumford.com, we'll only be to happy to help.